Payments, Cancellation and Refund

What are the various modes of payment for my ride?
We promote the use of digital payments and accept payments from various UPI platforms and wallets, and all major credit and debit cards, and net banking. Y...
Tue, 2 Jun, 2020 at 4:35 PM
Payment done but confirmation not received.
We would request you to wait and do not attempt booking again. Your confirmation will be delivered to you soon. You can contact our Customer Care for assis...
Tue, 2 Jun, 2020 at 4:35 PM
What are the late drop off charges?
We have timed rides and request you to pick up and drop the bikes on time. But due to any reasons for the delay you can drop off the bikes are the followin...
Tue, 2 Jun, 2020 at 4:35 PM
I want to cancel my ride.
It is bad enough that to get you till here, Click here to get the resolution of any issue. Rides are cancellable before starting the ride and can be done on...
Tue, 2 Jun, 2020 at 4:35 PM
What are the refund policies?
Our refund policies ensure that your money is safe and will reach you. All payments are made to the original source of payment in 7-14 working days. Kindl...
Tue, 2 Jun, 2020 at 4:35 PM
I haven't received my refund.
Be assured we are on it. It usually takes 7-14 days to process any refunds by the bank. If any further issues or has taken any longer, contact our customer ...
Tue, 2 Jun, 2020 at 4:35 PM