Booking your Ride

How do I book a ride?
You can book your ride from our Bookings page. You can select your ride type and date of pickup to search for availability at various stations in your city...
Tue, 2 Jun, 2020 at 4:32 PM
How do I book a commute?
You can book your commute by reaching one of our docking stations and scanning the QR code of the bike by clicking the "Scan QR Code" button to un...
Tue, 2 Jun, 2020 at 4:32 PM
How do I reach my Pickup Station?
You can reach the pickup station by clicking on the link next to the pickup station address to open maps, which will provide you directions and assist in re...
Tue, 2 Jun, 2020 at 4:32 PM
Can I drop off my bike at a different station?
Due to the station and usage policies, you should drop off the bike at the station where you picked it up, and cannot drop it off at a different station. Y...
Tue, 2 Jun, 2020 at 4:32 PM
What are ONN station timings?
Our ONN Stations are open all week long, from 9 am to 9 pm. We would request you to plan your visit for pickup and dropoff during these hours only.
Tue, 2 Jun, 2020 at 4:33 PM
Can I change my contact details post booking?
We would suggest you enter correct details during the booking of the ride to enable us to serve you better. If there is a need for contact change, you can ...
Tue, 2 Jun, 2020 at 4:33 PM
My vehicle is not in proper condition.
We would request you to inform the ONN Station executive while pickup about any issues with conditions, and he will get the bike fixed or issue you the othe...
Tue, 2 Jun, 2020 at 4:33 PM
Will I get a refund for petrol remaining on dropoff?
We promote the judicious use and do not provide any refunds upon excess petrol remaining in the tank at dropoff.
Tue, 2 Jun, 2020 at 4:33 PM
ONN Station closed at pickup, before closing time.
We deeply regret the inconvenience and your ride will be available to you ASAP. You can contact the Station executive at the number provided for the pickup,...
Tue, 2 Jun, 2020 at 4:33 PM